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Advanced Responsible Conduct of Gambling (ARCG)

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Advanced Responsible Conduct of Gambling (ARCG)

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Advanced Responsible Conduct of Gambling (ARCG)

The Advanced Responsible Conduct of Gambling (ARCG) course is recommended for individuals with senior roles with greater gambling-related harm minimisation responsibilities such as:

  • Licensees of a full hotel licence
  • Secretaries of a registered club
  • Gambling floor managers and supervisors
  • Anyone holding an RCG competency card wishing to complete this course for career progression

This course is delivered face-to-face and completed in a day.

Our ARCG training covers the following:
  • Anticipating and managing high-intensity situations using advanced interpersonal skills
  • Leading a culture of proactive gambling harm minimisation
  • Responsible conduct of gambling in practice
  • Managing high-intensity situations involving angry and distressed patrons, and concerned family members


Pre-requisite: current standard RCG competency card

For group bookings, please complete the Enquiry Form or Buy Now – our booking page displays full upcoming course dates and locations.

 

 

Please download the workbook prior to attending classes.

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We are here to help you gain a qualification.

Speak with our team to find out more about recognition of prior learning or credit for academic and work experience.

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